RETURN POLICY

Last updated September 01, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14fourteen (14) days of the delivery date. All returned items will be issued as store credit or processed as an exchange, and must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item in its original packaging, and mail your return to the following address:place the item securely in its original packaging, and mail your return to the following address:

VILLA GANVILLA GAN
Attn: Returns
1360 South Figrueroa Street
STE D, 417
Los Angeles, CA 90015
United States
You may also use the prepaid label that is provided when you submit a return within our returns portal.
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return for or exchange (size exchanges only).  Please allow at least seven (7) days from the receipt of your item to process your return or exchange.return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below for assistance.


Please Note

     ●     We offer complimentary returns on all items requested within 14 days of delivery. All approved returns are issued as store credit ONLY or exchanges (size exchanges ONLY).
     ●     To exchange for a different product or style, please submit a return for store credit and place a new order.
     ●     We accept exchanges for the same product in a different size, pending availability.
     ●  Returned items must be in original condition, unworn and unwashed, with all tags attached.
     ●     Returned items must be in original condition, unworn and unwashed, with all tags attached.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
contact@villagan.com